NAES Seeks Member Services Assistant

New York, NY—With the announced departure of Sarah Paden from the NAES staff on May 20, 2011, we are seeking a new Member Services Assistant to join the Association’s staff on or before June 1, 2011. A PDF file of this announcement follows at the bottom of this page.

Member Services Assistant

The National Association of Episcopal Schools (NAES), an independently incorporated, non-profit, voluntary membership organization, supports and serves the vital work and ministry of those who serve Episcopal preschools and schools, school start-up committees, and regional and diocesan Episcopal school associations throughout the Episcopal Church. It does so in order to enhance their work with over 450 member schools and their leaders. As part of its mission and ministry, NAES interprets, represents, and advocates for Episcopal schools in the education communities and the wider Church.

The Member Services Assistant reports to the Director of Operations and is responsible for membership recruitment and retention activities of the Association. In addition, the Member Services Assistant works with the Executive Director, Associate Director, Director of Operations, and Communications & Events Coordinator; and provides administrative and logistical support for the Association’s programmatic, operational and development efforts. Specific duties include:


  • Facilitate the successful completion of the annual Membership Drive. Activities include the preparation of all correspondence, dues notices, special mailings, mailing lists, and follow-up retention calls. Enter all dues renewals and payments into database. Prepare welcome kits and certificates on a weekly basis.
  • Provide reports to assist with the identification and cultivation of potential member schools, lapsed member schools and new member schools.
  • Make follow-up phone calls to members who have not rejoined the Association.
  • Oversee recruitment and retention efforts for the NAES Corporate Subscriber Program. Activities include identification of potential subscribers; preparation of correspondence, mailings, and mailing lists; recruitment and retention phone calls; processing of applications and welcome kits,


  • Facilitate, with Executive Director and Advancement Committee, the successful completion of the Annual Giving campaign. Activities include supporting key staff and Board with all aspects of donor correspondence, identification, cultivation, and follow-up. Prepare reports showing potential donors and generate donor solicitation letters based upon criteria set forth by the Executive Director.
  • Enter all Annual Fund pledges, gifts and payments into database. Prepare pledge/gift acknowledgements on a daily basis.
  • Collaborate with and support key staff and the Advancement Committee with continued efforts to increase the Association’s donor base.
  • Provide administrative support for Advancement and Planned Giving Committees.

Communications, Marketing & Events

  • Assist with the upload of resources, links, documents, announcements, and other materials to web site using Expression Engine content management system.
  • Maintain and produce marketing packets for use at trade shows.
  • Enter event registrations for all conferences into database; produce resource packets and name tags for all conferences as directed; assist with Biennial Conference planning and implementation as requested by Director of Operations.
  • Manage the Career Postings section of the Association’s web site.


  • General receptionist duties: Answer/route telephone calls, faxes, e-mails; provide oral and written information upon request; greet visitors
  • General clerical: Filing, duplicating, faxing, generating correspondence, monitoring and ordering supplies
  • Accounting: Log all cash receipts; prepare deposits for Director of Operations
  • Publications: Fulfill publication orders on a daily basis; manage logistics and execute mailings; Maintain inventory; report inventory counts on periodic basis to Communications & Events Coordinator
  • Data entry: Oversee maintenance of membership/donor database; generate reports and on-demand label runs for mailings
  • Office equipment: Oversee maintenance of office equipment; act as liaison to Episcopal Church Center mailroom, telecommunications and security departments
  • Other duties as assigned.

This position requires excellent interpersonal and organizational skills to help foster a collegial and congenial working environment in a small, team-oriented office of five individuals and to enhance communication with the Association’s constituency and the general public. Bachelor’s degree with one to two years of prior membership, and/or development experience is required. The successful applicant must be a dependable, energetic self-starter and mature thinker with excellent oral and written communication skills. Must be proficient in the use of a variety of word processing, spreadsheet and database and social media applications for PCs, including Microsoft Office, Adobe Creative Suite (Illustrator, Acrobat, InDesign, Photoshop) and content management systems (e.g. Expression Engine). Knowledge of social media platforms required. Working knowledge of Episcopal and/or independent schools is preferred; bilingual (English/Spanish) helpful. Hours are 9:00 a.m. to 5:00 p.m. Monday-Friday (flex time is not available due to the nature of this position).

Anticipated start date is June 1, 2011 or before.

NAES offers a competitive salary (to $40K) with excellent benefits. Unfortunately, NAES cannot pay relocation costs. NAES is an equal opportunity employer.

Please submit résumé, cover letter, salary requirements, three references, and writing sample via email to Attn: NAES Director of Operations, 815 Second Avenue, Suite 819, New York, NY 10017. No phone calls. Incomplete applications will not be considered.